"Dr Giles was easy to talk to and listened to me "

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

Dr Giles was very friendly and easy yo talk to. He listened to the problems I am having with my knee and made me feel valued.

I have confidence in his diagnosis and agreed to physiotherapy before taking invasive action.

All the staff appeared friendly and helpful and the building was very clean. Parking was also good and compared to other hospitals a nice change.

Many thanks for the care given to me this morning.

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Response from Rachel Newport, Sentinel Secretarial Support, Sentinel CAS, Sentinel Healthcare CiC

Thank you for your positive response, We were very pleased to read that Dr Giles and his team were friendly and helpful.

Sentinel are committed to seeking patient experiences to help shape the delivery of our services in the future so many thanks for taking the time to post your opinion.

Best Wishes,

The Sentinel Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful