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"If you have an ENT issue, this consultant is 5*"

About: Oaks Hospital

Where do I start; A consultant performed a private septoplasty on myself, to which I was very pleased with the care then in 2017.

Last year; I suffered with a sore throat from September - December, after countless drs visits, not getting anywhere I thought I’ll turn to the expert & pay (worth every penny) to see the same consultant.

The consultant always polite, actually found a problem with my lingual tonsils, to which he suggested an MRI, in the process of the wait for that, I suffer with health anxiety which doesn’t help, he was very much there for me, to really try and reassure me as he knew just how anxious I was.

He called me too to give me my results- normal! And I was so relieved.

Honestly; I cannot thank him enough, if you want 5* service with empathy if you get anxious about these things like me, he is brilliant.

I can’t thank you enough, best ENT dr you could see.

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Responses

Response from Oaks Hospital 5 years ago
Oaks Hospital
Submitted on 22/02/2019 at 10:32
Published on nhs.uk at 12:07


Thank you so much for taking the time to let us know about your experience at Oaks Hospital.

It is wonderful to know that not only was your experience seamless from beginning to end but that you felt that we looked after you with care and empathy.

I hope you are now feeling well.

All the best

Amy Simpson

Hospital Director

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