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Perfectly looked after in every way

Story from nhs.uk

"Perfectly looked after in every way"

From the moment we arrived at 07:15 I was treated with respect, professionalism, and genuine friendliness and concern.

I was well looked after in the ward, then professionally but humorously put through the pre anaesthetic processing when I awoke was perfectly looked after.

I'm supposed not to work for a week but feel 100% 24 hours later.

Massive thanks to all.

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Responses

Response from Heatherwood Hospital 5 years ago
Heatherwood Hospital

Submitted on 28/02/2019 at 10:13
Published on nhs.uk at 11:05

Dear Fred

Thank you so much for giving us such a lovely review and am so glad you are much better. I will pass your comments onto the team at Heatherwood.

regards

Michelle Youens

Head of Patient Experience

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