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Least stressful and most efficient referral I have ever expe...

Posted By elemental718

"Least stressful and most efficient referral I have ever experienced"

About: Sentinel Healthcare Southwest Community Interest Company / Dermatology (skin)

(as the patient),

I felt Dr Frow was very gracious and kind. She gave me plenty of time to express my concerns and dealt with each of them. I didn't feel at all rushed through but I did feel care for. Her follow up phone call was also caring and supportive.

Dr Baxter made space in a busy clinic and was also very kind and extra helpful.

This whole process has been the least stressful and most efficient referral I have ever experienced. Thank you.

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Responses

Response from Rachel Newport, Sentinel Secretarial Support, Sentinel CAS, Sentinel Healthcare CiC 12 years ago
Rachel Newport
Sentinel Secretarial Support, Sentinel CAS,
Sentinel Healthcare CiC

Provides admin and secretarial support to the team

Submitted on 26/03/2012 at 15:55
Published on Care Opinion at 16:53

Many thanks for leaving feedback for the Dermatology Service.

How lovely to read that you appointment went so well, and in your opinion was the most efficient referral you've ever experienced. We would strive for all patients to have a similiar experience. Im sure the staff will be thrilled to hear such positive feedback.

Wishing you all the best for the future,

The Sentinel Team.

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