"Phlebotomy nurse was brilliant at Kirkby walk-in"

About: Community Health Services / Phlebotomy Knowsley NHS Walk-in Centre, Kirkby

(as the patient),

I have been attending to Kirkby walk-in centre for a few years now.

I am very hard to take blood from, and I dread going anywhere other than walk-in centre Kirkby clinic.

My son advised me to go there, as he has attended there, and he was very pleased with treatment; so advised me to go there. I've spent some time in hospitals lately and even some of the doctors had trouble taking blood from me.

Doctor sent me for bloods yesterday. So I was very pleased to go to Kirkby walk in. Carol the phlebotomy nurse was brilliant and I was overjoyed to know who I was seeing.

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Response from Kelly Owen, PALS, Knowsley Integrated Provider Services

Dear harbour88,

Thank you for taking the time to leave a comment about the phlebotomy service. It is really important to us that our service users tell us about their experience of our services.

I will ensure that the phlebotomist concerned sees your feedback.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful