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"Credit to the NHS"

About: North Manchester General Hospital

I don't usually write reviews however on this occasion i felt the need as the staff deserve some recognition.

I was blown away with the care I received and I would like to sincerely thank all staff who took care of me.

I attended the endoscopy day unit on Sunday the 10th of February for a colonoscopy.

From the moment I arrived I was treated with the utmost care, respect and dignity. This instantly lowered my anxiety and I felt at at ease throughout the whole experience.

The lovely doctors and nurses who carried out the procedure were amazing and they talked to me throughout which helped so much.

In recovery I was greeted by two lovely nurses who were down to earth.

The two nurses are a credit to the NHS and I can honestly say they are best I have ever dealt with. They were professional, compassionate and caring and they also had me laughing for the whole duration I was there.

I am truly grateful to everyone who cared for on the endoscopy unit, Thank you.

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Responses

Response from North Manchester General Hospital 5 years ago
North Manchester General Hospital
Submitted on 12/02/2019 at 11:39
Published on nhs.uk at 12:09


Thank you for the feedback.

It is important to our staff and organisation to hear and receive feedback from people who use our services. The care you received helps us to confirm that our staff are delivering high quality patient care.

Your comments are appreciated and will be shared with the staff who cared for you on the endoscopy unit.

Kind regards

The Patient Experience Team

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