This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Relaxed"

About: Royal Stoke University Hospital

I was rushed to royal stoke hospital I an ambulance on 9/2/19 with chest pain to CCU. Still here on 11/2/19 (9.26am). Since I have stepped foot in this hospital, everyone has been polite, caring and professional. Even had a laugh and joke here and there. Would have given 5* for everything but there is just 1 nurse with an attitude. Never seen her smile and not very friendly at all (there’s always 1 that will spoil it for everyone else). But overall it was a very scary time for me and my family and I couldn’t have gone to a better place than here. All the tests were done straight away. I had a diagnosis within an hour of being here, which was a relief. Before I go lots of love and best wishes to the breakfast team, cleaners. And the night staff on Saturday night (best team). Thank you for everything.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Stoke University Hospital 5 years ago
Royal Stoke University Hospital
Submitted on 13/02/2019 at 13:32
Published on nhs.uk at 14:06


Thank you for taking the time to provide us with your feedback. It is great to hear how well the majority of staff that cared for you and your family during this very difficult time. I hope you are now well on your way to recovery and wish you all the best

Kind Regards

Angela Grocott

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k