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"Overall an excellent experience, thank you."

About: Darent Valley Hospital

What I liked

I needed an operation and was given the choice of 3 hospitals, having been a visitor at 2 of them and seen the lack of hygeine, I decided to go into Darent Valley. I arrived for my operation at 7am on Monday 12th March 2012. The care and re-assurence was great, after the operation I was moved onto Mulberry Ward at 4.30pm. The staff were very caring and helpful, my consultant visited every day to see how I was, his assistant visited on the day I was leaving to advise me on what exercise etc I could do at home. Every member of staff was helpful, the hygiene was excellent, the food was good. I was very impressed with this hospital and would recommend it to everyone, if I needed treatment in the future, I would have no worries about using this hospital again. Excellent service and care.

What could be improved

Only problem I had was the amount of time spent in recovery, I realised the next day when the same thing happened why this was, not enough beds on the ward and too many operations.

Anything else?

I know it is standard practice now when having hysterectomy and repair operations to only be in hospital for 3 days, but I personally think this is too quick.

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Responses

Response from Darent Valley Hospital 12 years ago
Darent Valley Hospital
Submitted on 23/03/2012 at 09:28
Published on nhs.uk on 24/03/2012 at 04:01


Thank you for taking the time to add your wonderful comments. The staff involved in your care have been informed of your feedback and we wish you a speedy recovery.

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