"Unpleasant in the extreme"
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted by C****************t
What could be improved
I attended for a CT scan; I was not given any information before hand as to what this would entail.
(Why was an information leaflet not sent with my appointment letter?)
I was therefore unaware that I would have to wait and drink 2 litres of water before the scan.
There was as expected a delay, and therefore a shortage of seats.
The staff must be the poorest in the Hospital , they were rude to the point of insulting.
I was shown no courtesy and treated without dignity.
No smiles no please and thank you, in fact no politeness at all.
I just hope I never have to go for another CT scan, in fact I wouldn’t I’d pay for a private one.