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Recent cataract operation

Story from nhs.uk

"Recent cataract operation"

About: Royal Derby Hospital

Arrived at 8am, greeted by pleasant staff, informed and reassured by nurses. Everything ran very smoothly...in for cataract operation which took 20 mins. Given all medication and instructions for aftercare at home. Cannot fault my experience of the nhs at the Royal Derby Hospital.

If I had to give negative feedback it would be the ongoing problems of parking. This really needs to be sorted so drivers can feel confident that a parking place would be available without added anxiety of driving around looking for space .

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Responses

Response from Royal Derby Hospital 5 years ago
Royal Derby Hospital

Submitted on 06/02/2019 at 16:28
Published on nhs.uk at 17:06

Good Afternoon

Thank you for taking your time to share your experience at the Royal Derby Hospital. We are pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the Ophthalmology Department.

We will pass your kind comments to the manager responsible for the department to share with the relevant staff.

Thank you again for taking the time to compliment our hospital, it is appreciated and we hope that you are experiencing a speedy recovery.

In respect of the car parking issue, I will share your feedback with the Car Park manager so that they are aware.

Kind regards

Patient Advice and Liaison Service (PALS)

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