"My over night stay in ward 12A victoria hospital glasgow"

About: Victoria Infirmary

(as the patient),

I was picked up by the ambulance complaining of chest pains they took me to the victoria hospital up the road in glasgow, as i arrived i was seen to straight away and put in a room for tests etc, after numerous tests and xrays the doctor told me i need to stay over night so i agreed and was taken to ward 12A.i have never been looked after so well in my life every member of that ward was incredable they made me feel confortable and treated as a human being,all of them asked all night if i was ok,got me water and food, all doctors and nurses were very proffesional,although hospitals is not a pleasant experience i can honestly say this was even though i felt ill,i would like to thank all the nurses and doctors and consultants for looking after me

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind and thoughtful comments. As you say, coming into Hospital can be a stressful experience but I was pleased to read that the staff who looked after you were so attentive.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments. Staff involved in caring for you will be delighted that you appreciated the care provided to you.


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