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Sighs to read Emergency Department no Accident And...

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"Sighs to read Emergency Department no Accident And..."

About: Bradford Royal Infirmary

What could be improved

I feel that the Bradford Teaching Hospitals Nhs Trust should display the correct signage at their Emergency Departments as they still read Accident and Emergency. This would educate the general public in the correct use of the service that and ED is for emergency’s only and accidents are now seen at minor injuries units. I feel the staff in the emergency departments of Bradford teaching hospitals should use the same abbreviations of ED appose to some saying ED and others A&E. Correct signage at the Emergency departments would correspond with all other NHS EDs. I hope that Bradford invest some money and change the signs to read the update term of Emergency Department appose to the outdated term of Accident and emergency.

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Responses

Response from Bradford Royal Infirmary 7 years ago
Bradford Royal Infirmary

Submitted on 18/10/2016 at 14:22
Published on nhs.uk on 19/10/2016 at 02:30

Thank you for your feedback and I am sorry you did not get a response at the time, we think this is due to some problems with the set up of the website.

I appreciate the point you make, but in fact the Minor Injury Unit for Bradford is within our Accident and Emergency department, and people will be directed to it when they arrive, if that is the right place for them to be treated.

However, as the Emergency department does deal with more serious injuries caused by an accident, it is accurate in that sense too.

However we are now carrying out a review of the signs and how we help people identify and get to the right part of the hospital and I will pass your comments on to the Estates team.

You may also have seen, recently, the very large red sign at the entrance from the road asking people to think about whether A&E is the right place for them to come, as you say it is important to try to get people to the right place for their treatment.

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