About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
Posted via NHS Choices
What I liked
It would be very helpful if there was a map of the hospital site showing where particular services are located and the nearest carparks. I seem to remember that more than several years ago the cark locations for particular services were included with the appoinment letter.
What could be improved
Appointment staff need to be aware that letters of appoinment can arrive 'just in time'. Mine was written on the 8th March, post stamped on the 9th March and arrived on the12th March for an appoinment on the 13th March. This time frame covers a w/e, there would have been little or no time to give the appoitment to another had I not been able to accept.
And if the letter had been delayed and I didnt know that I was wanted on the 13th I would be my fault and I would have been returned to my GP.
Something not quite right here!
I'll tell you after I've been today!