"What is this thing called help?"
About: North West Boroughs Healthcare NHS Foundation Trust North West Boroughs Healthcare NHS Foundation Trust Warrington WA2 8WA
Posted by EllEffSee (as ),
Help. It is what is needed when you cannot cope alone. It is what should be provided by your health services. So why can't I get it when I cannot cope alone?
The crisis team does not seem to class suicidal feelings as a crisis. You try to ask for help when you feel like ending your life because you cannot face the days ahead because life is so painfully and unbearably difficult, almost impossible. In return you get amazingly dim suggestions like to try having a bath or going for a walk.
If I was phoning because I wanted advice on how to get rid of a headache the crisis team would work. But if you are phoning to say please help me before I throw myself in front of a lorry or off a bridge then brace yourself, as I feel it is likely you will feel that suicide is the better option.
If a member of the public walked along a bridge and ignored somebody who was about to jump off the bridge that would be shocking. Everybody would be going insane. Yet the crisis team can walk past a person who has asked for help by suggesting they take a bath and that is ignored every day of the year.
Year after year nothing changes. It might be policy that gets in their way or money or something but that isn't a valid excuse. The crisis team are dealing with people's lives and nothing should be worth more than that.
If you ask your clients you may find they have no great expectations for this team. I hope one day everything can improve but I don't think it will because I feel that if you really cared it would have improved already.