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"Left anxious"

About: Countess Of Chester Hospital

The initial visit to the hospital was 3/4 months after my doctors referral.

I was then booked in for a C T scan which I had within 6 weeks. I must say the staff here were very supportive and kind. When I asked how long it took to receive the results of the scan I was told about a fortnight or a bit longer as there was a backlog due to Christmas. I have now received a letter from the hospital with an appointment in May 5 months after the scan.

Like one of your other reviewers I found no mention of the results of the scan and when I contacted my doctor he was no wiser. I find this wait for information is far too long.

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Responses

Response from Countess Of Chester Hospital 5 years ago
Countess Of Chester Hospital
Submitted on 31/01/2019 at 14:24
Published on nhs.uk at 15:06


we are sorry that you are going through this stress and anxiety. If you would like to contact us at cochpals@nhs.net or on 01244 366066, we can look into this matter for you.

The Patient Experience Team

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