"I had a really posiitve experience - thank you"

About: The Whittington Hospital

What I liked

I was referred for investigation into a breast lump. Firstly I was impressed as I had a call the same day as I was referred by my GP to offer me an appointment! The whole experience from that phonecall, through all the reception and admin staff, the imaging department, and the breat surgery was professional, kind and quick!

The doctors and nurses in the imaging department were especially thoughtful, clear and sensitive - they took time to reassure me, explain things and were basically lovely! I am not usually someone who takes time to give feedback on things like this but I was so impressed by the efficiency at the hospital and so touched by the kindness of the staff that I have made the effort! Thank you.

Story from NHS Choices

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Response from The Whittington Hospital

Thank you so much for taking the time to comment on your experience. Your thoughts have been forwarded on to the departments involved so that they are aware of your appreciation. It is always good to know that patients have had a positive experience of our services.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful