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Hand injury

Story from nhs.uk

"Hand injury"

About: Conquest Hospital

I can not praise all the staff highly enough. Every single person was helpful and cheerful while dealing with my problem. Blood tests and xrays taken swiftly and results back quickly enough for me.

The doctor was an absolute delight and great fun.

Can not fault my treatment in any way

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Responses

Response from Conquest Hospital 5 years ago
Conquest Hospital

Submitted on 31/01/2019 at 15:23
Published on nhs.uk at 16:06

Thank you for taking the time to leave us such lovely feedback following your recent attendance to the Emergency Department at Conquest Hospital; we do appreciate it. We very much hope that you have now recovered, or are making good progress in recovering, from the hand injury you presented with.

The Trust strives to provide a responsive and high standard of call for all patients, underpinned by the values in treatment of kindness, compassion, dignity and respect; and a bit of humour if the situation calls for it! We are therefore delighted to read of your positive experience, as this must have been a source of assurance while you were waiting for the results of your tests.

We will ensure your comments are shared with staff as they will be so pleased to read how much you appreciated and valued the care they gave you. We wish you all the very best for good health and well-being in the future.

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