I was always previously very happy with the surgery and their responsiveness to appointment requests but since the merger it's impossible to get through by phone and routine blood tests are no longer being booked. They need to sort out their telephone access and management of booking routine blood tests. Such a shame was brilliant before now very frustrating and stressful trying to just get through for an appointment.
"Impossible to get through on phone since merger"
About: Hackwood Partnership Hackwood Partnership Basingstoke RG21 8SU
Posted via nhs.uk
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