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Would not take Abdominal Pain

Story from nhs.uk

"Would not take Abdominal Pain"

About: Hospital Of St Cross (Rugby)

Went here to avoid A&E and told at reception that they do not take patients with Abomonal pain. I found this a bit odd as the website says they do. I was told to go to A&E at Coventry University Hospital.

Very disappointing.

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Responses

Response from Hospital Of St Cross 5 years ago
Hospital Of St Cross

Submitted on 22/01/2019 at 09:36
Published on nhs.uk at 11:06

Hello,

Thank you for taking the time to provide feedback on your experience at Hospitalof St Cross,

We also apologise that the Urgent Care Centre could not provide the service you would have liked, i have passed your comments to them and will see why this was the case.

Usually for abdominal problems we would advise being checked at University Hospital as they are able to offer more specialised care in this department.

To enable us to investigate an issue further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203.

If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk

Alternatively, you can write to us at the following address: -

PALS

University Hospital

Clifford Bridge Road

Coventry

CV2 2DX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone 0800 028 4203

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