My elderly father was admitted by ambulance and had a dreadful experience in the hours preceding his diagnosis. He was left in acute pain for approximately 6 hours with a blood stained mouth, and no water, food or pain relief for the discomfort he was experiencing, on a trolley in the A&E department. Upon my arrival, nobody could tell me exactly what stage we were at - the doctors were rushed off their feet and simply had no time to speak to me. My father could barely move and yet I was (eventually) told if his X-ray was clear he would be discharged. He could barely move! I felt there was an element of disregard for the elderly here and an urgency to send patients home when (like my father) they were not in any fit state to leave.
Some of the staff were quite heavy handed with him even when he was screaming with pain.
It was pretty abysmal to be honest.
"A terrible hospital experience"
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Posted via nhs.uk
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