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Care Opinion

Made to feel very welcome

Posted By Relative AS

"Made to feel very welcome"

About: Lings Bar Hospital / Inpatient Nursing and Rehab (Lings Bar)

(as a relative),

Our relative was transferred to your care following a stay in City hospital for a UTI and reoccurrence of cancer. We were made to feel very welcome on her arrival and nothing was too much trouble. The staff here have made what has been a very difficult time a little easier to bare. You have all cared for our mamma/mum the best we could have hoped for. You're all amazing! Thank you.  

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Responses

Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships 5 years ago
Janet Crawford
Operational Services Manager, Lings Bar Hospital,
Health Partnerships

Submitted on 22/01/2019 at 16:49
Published on Care Opinion on 23/01/2019 at 11:14

Dear AS

We are grateful to you for sharing such kind and thoughtful comments regarding the care received by your family member whilst a patient at Lings Bar Hospital.

It is good to know that you also felt welcomed and supported by the ward team at what is a very difficult time.

Your thanks and encouraging words will be passed on to our ward team.

Thank you

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