"Unhelpful"

I have been going to this gp for about 2 years. The doctor is really good however since my son was born (currently 16 months) i have been having different doctors. My son started having issues with his ear since MARCH 2018 he got antibiotics, went back in MAY regarding his ear again was told it was just inflammed give calpol. Went bk in JULY as he had bad smell on both ears they gave him another course of antibiotics.

Came back in SEPTEMBER and they said it was inflammed because of teething to give calpol.

A few days before 31st of DECEMBER he had fever but as i had been told previously by doctors that the fever must be because of teething i just gave him calpol and nurofen, on the 31st of DECEMBER my son didnt sleep and early morning he had his ear full of fluid and he kept pulling his ear. The bed was full of fluid from his ear. Went to the doctors on the 31st the doctor said that the infection had burst and she would prescribed some drops and he would be fine. Started using the drops on the same day but the packaging didnt say for how long it should be used for.

7 days later i call the pharmacy and i asked them when should i stop using the drops as its an antibiotic , the pharmacy tells me that i should stop as its been 7 days. I mention that my sons ear has fluid and its still coming out as if i never even used the drops. Phamarcist tells me i should contact the gp, i call the gp but they tell me theres no appts available and i should take my son to a&e. I speak to my partner and he tells me to wait another day to see if our son cries in pain or just to see if the fluid stops.

2 days later fluid is still coming out and son still moans during the night and pulls his ear. I book an appt with the same doctor who saw him the week before. I mention that i am very upset that my sons ear is still not okay and i am very worried, its been months and nothing has changed and i would like to see a specialist. She gives me two options she can give me a letter and i go to the hospital or she can reffer my son as an outpatient, i tell her that i would like my son to get seen as soon as possible. She gets the receptionist to call st marys and acts as if i am not taking her advice and i need to go to the hospital for reassurance.

And tells the doctors over the phone that she has given me all the information which that wasnt the case.

The only thing she gave me was that 2 options.

And not to mention that i was at doctors regarding my sons ears and the doctor was asking who do i live with, where is the dad , if the dad lives with us.

And when i mention the phamarcist told me i should seek a gp she told me that the pharmacist is just a pharmacist and they didnt know what they were talking about. And the receptionist told me to take him to a&e she said that shes just a receptionist they dont know.

I am really annoyed that this doctor has acted as if i am just paranoid and i just need reassurance, all i want is my son to get checked properly!!