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"Couldn't have met kinder people"

About: Scottish Ambulance Service Woodend Hospital

(as the patient),

I recent went to Woodend Hospital to the day centre, and was taken there by patient transport. I have to say that I found it all excellent, and I just couldn't have met kinder people throughout who made me feel really welcome. I have been using the patient transport for years now, and everything is always perfect.

I feel the staff need some praise, as they just do such an excellent job.

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Responses

Response from Sharon Hammell, Head of Corporate Affairs and Engagement, Scottish Ambulance Service 12 years ago
Sharon Hammell
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

I am responsible for the development and implementation of the Scottish Ambulance Service's communications strategy: this includes staff communications as well as external audiences, including PFPI and media management.

Submitted on 09/03/2012 at 08:42
Published on Care Opinion at 08:54


Thank you for sharing your positive experience of the Patient Transport Service (PTS). I have passed on your feedback to the Area Service Manager for PTS in the North East, to share with PTS staff.

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