"reassuring"

What I liked

I was referred to the assessment unit in the maternity department at Southmead as I was experiencing reduced foetal movements at 37+ 5 weeks. The staff I encountered were extremely reassuring and despite the fact that I felt much better once CTG monitoring was put in place we were offered an additional ultrasound scan the following morning. I felt my concerns were taken seriously and felt reassured that I had acted appropriately.

I wanted to pass on my thanks to the staff in the assessment unit for their professional and reassuring manner. As someone who works in the NHS I know that all too often staff only hear negative feedback so I hope that writing something in this forum ensures that not only the staff hear that their care was appreciated but also the hospital management.