"My care for gall stones was over and above what I had expected"
About: New Victoria Hospital (Glasgow) New Victoria Hospital (Glasgow) Glasgow G42 9LF
Posted by Wooded421 (as ),
I visited the patient information centre and the Victoria hospital to inquire about an appointment with a surgeon about my gall stones. The NHS employee I spoke to, Pauline, was very nice and she went above and beyond what I expected of her. She took all relevant information from me and dealt with my inquiry in a very professional and caring manner. I would like to thank Pauline for her help and taking away a lot of the stress that I have been going through lately.