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"Excellent care"

About: Queen's Hospital (Romford)

My daughter was a patient under maternity services . She is 30 weeks pregnant and became seriously ill over the xmas period after contracting a life threatening case of sepsis. The care she received and continues to receive from triage,antenatal,high dependency and day care was outstanding.As a nurse/midwife/neonatal nurse/prescriber and matron over a 35 year career I am well aware of exactly what treatment she needed and how serious this condition was for both her and her baby.All the staff were thorough,efficent,professional and kind and I believe without the quick observant actions of both medical and nursing staff we may as a family be facing a much more heartbreaking outcome.They deserve high praise indeed, especially as it was over xmas period which made it much more difficult for us as a family and particularly for her 3 year old son whom they made very welcome in a frightening situation.

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Responses

Response from Queen's Hospital 5 years ago
Queen's Hospital
Submitted on 14/01/2019 at 17:38
Published on nhs.uk at 18:06


Thank you for taking the time to make us aware of yours and your daughter's experience, it is so wonderful to hear that all the team were kind and looked after your daughter well. I will ensure your feedback is passed onto the team so that they know what a fantastic job they are all doing. Once again thank you for taking the time to provide us with your feedback.

Kind Regards

Susan Lovell

Interim Director of Midwifery

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