"The unit provided an excellent service on our..."

About: St Albans City Hospital

What I liked

The nurses that treated my son were gems. They took the time to explain and reason with him at every step, and gave first class treatment. We were made to feel as though he really mattered, and would highly recommend this unit. Thank you for your care.

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Response from St Albans City Hospital

Thank you very much for taking the trouble to provide such a kind and positive account of your experience at St Albans City Hospital. We are pleased to read that our staff fully explained all of your son's treatment to him clearly, and delivered it so successfully - particularly as we as a Trust have been making a significant push on improving communication to our patients in recent times. We’ll make sure that the Minor Injuries team get the chance to read your feedback as soon as possible.

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