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"I cannot thank them enough for the support"

About: Borders General Hospital / Physiotherapy

(as a service user),

I have recently received physio through the BGH and cannot thank them enough for the support they have given me.

When I was younger I used exercise to help me manage my emotions but following a back injury this has not been possible. The consequences were that my mental health suffered and I also gained weight. Whilst I had been referred for physiotherapy through the usual route I was also referred to them through the mental health support route. This was much quicker.

Particular thanks go to Rebecca for encouraging me to have hydrotherapy, I was reluctant due to the weight gain but she explained what was happening to my back and how this would be eased with the exercises in the water. After a couple of sessions at the pool in the hospital I asked Rebecca if she could come to my local pool with me so that I could do my exercises there. Rebecca was very accommodating, came to the pool with me, spoke to the managers there to make adjustments for me whenever I attended, with this level of support I now use the local pool 2/3 times a week, have lost some weight and feel better all round. Without Rebecca I would not have gone into the water.

Rebecca is  a lovely person, it helped that she shared her own experience with me  so that I could see that she understood what I was going through.

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Responses

Response from Lynne Morgan-Hastie, Interim Professional Lead: Physiotherapy, NHS Borders, NHS Borders 5 years ago
Lynne Morgan-Hastie
Interim Professional Lead: Physiotherapy, NHS Borders,
NHS Borders
Submitted on 11/01/2019 at 16:52
Published on Care Opinion on 14/01/2019 at 11:06


Many thanks for taking the time to write. We are delighted to hear you had such a positive experience with our physiotherapy service.

I will ensure that Rebecca is copied into your feedback and we wish you well

Kind regards

Lynne

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