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"Tennyson Ward"

About: Medway Maritime Hospital

Some of the Nurses I have met and treated my Mother have been wonderful, especially one.

Unfortunately, the main condition in most of the older people’s wards is Dementia, what most of those lesser experienced staff do not appear to realise is that some people have other more major health issues.

There is a click of some of the female nursing assistants, sarcastic comments to the relatives, crowding and gossiping around the nurses desk, ignoring calls for assistance for toilet needs, Weekends seem to be worse or when management are at lunch.

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Response from Patient Experience Manager, Medway NHS Foundation Trust

Thank you for your feedback. We will share your comments with the Matron for Elderly Care and also with the Frailty team.

Kindest regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful