"Found CMHT Unhelpful"

About: Adult mental health (Lambeth)

(as the patient),

In my view I am apparently supposed to overcome a severe mental illness with willpower. Psychiatrist refused to increase or change medication that isn't working and was made to feel who was I to raise it when I asked about this, that they know what they are doing so how dare I question. I emphasise I did not ask in a way that implied they didn't.

They said that an increase in medication was unecessary as I needed therapy to work on myself which I find insulting as it implies I am at fault and could get better if I wanted to, not affected by a medical condition that means neurotransmitters in my brain are unbalanced. I don't believe medication alone is the answer either, but it has to be the right medication at the right level to ensure the person is best placed to engage in therapy.

So I feel my disorder goes unmanaged and I am supposed to cure myself by work which has been negatively impacted by my mood states, exercise, getting a pet, social interaction affected by my illness and sleep you get the idea.

They said that I must feel my abilites were recognised at work, well, no I don't believe I have any abilities and it doesn't make any difference to me, this just shows how completely I feel they misunderstand me as a person - if they think I am that arrogant, he does not know me at all.

Side effects, tiredness and increased appetite were I felt dismissed as the time of year- I know the difference between that and something completely different to normal.

I didn't feel the psychiatrist listened or was interested, they need to ask specific questions about how we are not just a general How are you which I don't know how to answer, and to listen to service users, not dismiss them. I am an intelligent person who is well informed and has good insight into my own conditions and this was ignored, instead I felt I was treated like a child.

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Response from Patrick Gillespie, Service Director, Psychosis Clinical Academic Group, South London and Maudsley NHS Foundation Trust

Dear Human Being, not just another patient

I have responded to a previous posting on the site, so would like to repeat my offer to talk to you.

Thank you again for taking the time to feedback your experience at a Lambeth CMHT. Its important that we follow up on your concerns and try to move things forward.

I would be happy for you, if you would prefer, to email me directly or phone me to discuss your experience further, please contact me at Patrick.Gillespie@slam.nhs.uk or phone me on 0203 228 2344 (I am not always in the office but you can leave a message with my secretary and I will call you back).

Kind Regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful