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Beware of the nursing care

Story from nhs.uk

"Beware of the nursing care"

About: Priory Hospital

I had a hysterectomy and was put on the Bournville ward post op.

Some (not all) of the nurses were dismissive of pain, did not know the protocols of looking after gynae patients and therefore caused more pain and upset.

Being on the ward made me feel scared.

I would NOT recommend the Priory Hospital because of the low standard of nursing care in general.

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Responses

Response from Priory Hospital 5 years ago
Priory Hospital

Submitted on 29/01/2019 at 10:28
Published on nhs.uk at 11:06

Thank you for your feedback. The experience you describe is certainly not what we would expect. The public nature of this website and our duty to protecting your confidentiality means that I cannot respond in great detail here, but I wanted to reassure you and anyone else reading this that experiences like the one you describe are extremely rare and certainly not what we wish for our patients.

To enable me to look into this thoroughly and investigate the concerns you have raised please feel free to contact myself, Kathryn Dean (details below) and I will liaise with the departments involved and provide you with direct feedback.

Regards,

Kathryn Dean

0121 440 2323 Ext 1611

kathryn.dean@bmihealthcare.co.uk

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