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Trying to phone secretary gastro

Story from nhs.uk

"Trying to phone secretary gastro"

About: Basildon University Hospital

ive tried to speak to my doctor's secretary to make an appointment in place of one I had to cancel I’ve tried on and off for about a week in all I’ve been told I will get a call back and Im still waiting tried again to no avail.

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Responses

Response from Basildon University Hospital 5 years ago
Basildon University Hospital

Submitted on 22/01/2019 at 08:47
Published on nhs.uk at 11:06

We are sorry that your calls to arrange an appointment have not been returned.

We would encourage you to contact our Patient Advice and Liaison Service (PALS) on 01268 524900 Ext 4440 or email pals@btuh.nhs.uk for them to raise with the relevant department.

In the meantime your comments have been forwarded to the senior team to make them aware of your situation.

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