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"I could not be more thankful for our NHS!!"

About: Musgrove Park Hospital / Gastroenterology

(as the patient),

I was admitted to SAU, quite frankly, in agony!

The Staff could not have been more kind, compassionate and helpful, despite it being so busy. Analgesia was quickly administered, several times over the afternoon and once it was felt safe to do so, I was allowed home, with instructions to come straight back if I needed to.

I , from the other side of the fence,felt, above all that this was an efficient, experienced staff, ALL of whom could not have been kinder.

Today, although I feel like I've been in a fight, I could not be more thankful for our NHS!! 


Response from Hayley Hughes, Associate Director of Patient Centred Care, Taunton and Somerset NHS Foundation Trust

picture of Hayley Hughes

Thank you so much for taking the time to post this feedback about the care you received in our Surgical Assessment Unit. It is good to hear that your experience was positive despite your discomfort and that staff were kind and compassionate.

I hope that you are continuing to recover well at home.

I will pass your feedback on to the team on the ward.

Very best wishes

Hayley Hughes

  • Redwellies thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too