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viciting macular unit

Story from nhs.uk

"viciting macular unit"

About: Hospital Of St Cross (Rugby)

Why is the Macular unit not mentioned in you website.It was difficult to find on entry and difficult to leave when sight impaired after drops. If it was pinpointed on the map any visit could be planned. Also signs are not as clear as at Walsgrave Hospital as they take account that their patients may have impaired vision.

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Responses

Response from Hospital Of St Cross 5 years ago
Hospital Of St Cross

Submitted on 16/01/2019 at 11:23
Published on nhs.uk at 12:06

Thank you for taking the time to leave feedback regarding your recent experience or the Macular Unit care at Hospital Of St Cross.

I have looked into the issue with visibility on the website and we are looking at how we can improve this.

We apologise that you had trouble with the signage at UH and has forwarded your feedback onto our estates team to see if they can do anything about it.

If you would like to discuss aspects of your care further then please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk

Alternatively, you can write to us at the following address: -

PALS

University Hospital

Clifford Bridge Road

Coventry

CV2 2DX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone 0800 028 4203

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