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Care Opinion

Bad experience

Story from nhs.uk

"Bad experience"

About: Whipps Cross University Hospital

If you go a and e at least the gp side show care and do a good job the a and e side are rubbish as they have always been have not improved in the last 30 years

The hospital overall I find it a hospital that never improve s in fact it just gets worse and worse the admin side of the a and e are rude and bad mannered

The ward are like a 1980s hospital

It is bad in both medical and administration

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital

Submitted on 08/01/2019 at 08:13
Published on nhs.uk at 10:05

Thank you for taking time to contact us with feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquiries will be shared with you. We would therefore like to request that you contact our PALs team on site with your details - WXPals@bartshealth.nhs.uk or telephone 02085356438.

We appreciate your feedback as it helps us improve services. We look forward to hearing from you

Kind regards

Complaints Team

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