"A wonderful heart-warming experience to receive..."

About: Molesey Hospital

What I liked

The most over-riding feature of this wonderful hospital iis the care and concern constantly given by all the staff whether nursing or otherwise.

A very friendly atmosphere pervades and meals are taken together in a dining room ensuring that everyone is included in the general conversation and made to feel welcome. The meals are varied and of excelllent quality with a good choice always available.

Cleanliness is first class and well beyond what one has been led to expec in the press.. Inapections are carried out to ensure that everything is as it should be.

Molesey hospital is certainly top of the class in all areas and certainly a major asset to the area - or in other words - "The Jewel in the Crown" for Molesey.

In the three weeks I stayed there I was given the best care that could be obtained anywhere

Story from NHS Choices

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Response from Tessa Berry, Community and Patient Involvement Co-ordinator , Communications, Central Surrey Health

Thank you so much for taking the time to give this feedback.

A stay in hospital is never a persons first choice on how to spend their time, I'm so pleased to hear that the staff at Molesey made this a positive experience for you.

I will make sure that the nurses and support staff are aware of your message. It takes a team approach accross all staff to deliver the right care for ourpatients.

Thank you again for your message.

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Response from Molesey Hospital

Thank you for taking the time to send in this review of Molesey rehabilitation services. This has been shared with the team at Molesey, including those responsible for food and keeping it clean. All of our hospital staff work as a team to deliver patient centred care, thank you for letting us know we got it right for you. (Originally replied March 2012 - response not showing, submitted again April 2013)

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