"would recommend this hospital"

What I liked

staff, put me at ease, as im totally hospital phobic! and i was seen quite quickly.

What could be improved

nothing really.

More about:

Story from NHS Choices

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Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust

Hello Carol,

I'm pleased you had such a positive experience of the MIU at Deal Hospital. If you have any further comments please let us know either via the 'Talk to Us' page on our website www.kentcht.nhs.uk or by ringing our Customer Care Team on 0300 123 1807.

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Response from Victoria Hospital

Hello, Thanks for taking the time to tell us about your visit. We're pleased your experience was a positive one. Apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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