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A Christmas visit

Story from nhs.uk

"A Christmas visit"

About: The James Cook University Hospital

My husband had breathing problems on Christmas Day. I phoned 111 and about half an hour later an ambulance arrived. After an assessment they took him to ward 15 in the hospital where he was rapidly treated. The doctors he saw were first rate. He was quickly given treatment and advice. I can't praise the staff enough ... from the girls making coffee, the kind and friendly nurses and the doctors. I'm not surprised that James Cook Hospital has one of the highest ratings in the country. BRILLIANT!!! x

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 05/02/2019 at 10:09
Published on Care Opinion at 19:14

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to Ward 15. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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