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Care Opinion

Positive experience at a worrying and uncertain...

Story from nhs.uk

"Positive experience at a worrying and uncertain..."

About: Liverpool Womens Hospital

What I liked

My experience of Liverpool Womens was exceptional, from outpatient to inpatient and follow up after surgery. I was given help after my operation through the excelerated recovery program.

The pre operaton drink made a lot of difference and my care throughout was exceptional. The hospital was immaculate and everyone worked together to help me and everyone that I came into contact with gave me proffesional caring help. My deepest thanks to them all at a time in my life when I needed them so much

Well done Liverpool Womens

What could be improved

The food apart from that nothing

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Responses

Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust 12 years ago
Anne Bridson
Corporate Matron for Patient Experience,
Liverpool Women's NHS Foundation Trust

Submitted on 11/04/2012 at 10:13
Published on Care Opinion at 11:29

Many thanks for your kind comments, they are much appreciated.

We are doing a lot of work around the food provided for the patients, if you would like to give me more details please contact me via anne.bridson@lwh.nhs.uk

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Response from Liverpool Womens Hospital 11 years ago
Liverpool Womens Hospital

Submitted on 29/01/2013 at 21:45
Published on nhs.uk on 31/01/2013 at 07:33

Thank you very much for taking the time to post such lovely comments about your experience when you were a patient. I am delighted to hear that every step of your journey went well.

I would like to think that 12 months on, you would find a big improvement in the food as the Trust has done a lot of work to improve what is provided.

Thank you again and please accept my sincere apologies for the delay in responding.

Anne Bridson, Matron for Patient Experience

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