"Kept up to date by nurses, but not consultant during time at New Victoria Hospital"

About: New Victoria Hospital / Urology

(as the patient),

Staff and nurses in ward were welcoming and friendly. Kept me updated with what was happening and even had time for a chat.

However, the same could not be said for the consultant (not my own) who did not introduce themselves and I felt they rushed through the consent procedure offering no information as to what they were doing in the procedure. I also had to ask a nurse to tell me if they found anything on discharge and she had to go and dig out paperwork.

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