"Staff helpful at Sentinel, but still no diagnosis"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

- Sentinel staff really helpful

- Doctor really helpful

- Waited quite a while for different appointments

- Still no diagnosis to cause of pain after 3 months

- Should an MRI scan have happened - as not shown on x-ray or ultrasound? If you don't know what is causing the pain, how can you treat it appropriately? Or is it ruling out process, which takes time? Fed up now with the pain.

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Response from Sentinel Healthcare

Dear Nectar888

Thank you for taking the time to provide feedback on our service.

In order to be able to answer your questions would you be happy to provide details of your NHS number by emailing them to ply-pct.sentinel@nhs.net. This is a secure mailbox address and your email will only be read by a member of the Sentinel team.

Many thanks.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful