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Care Opinion

Grommets

Story from nhs.uk

"Grommets"

About: The James Cook University Hospital

Arrived at 8am this morning for a small procedure. Staff were lovely from the minute I arrived. All nurses were fantastic and very caring, they made me feel very at ease as I was nervous. I was quickly taken to a bed and had the procedure done within a couple of hours, I was surprised at how quickly I was seen and discharged.

The surgeon was also brilliant and easy to speak to. Every time I’ve had an appointment with ENT at James Cook the consultants are really thorough and caring.

Thank you!

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 05/02/2019 at 10:07
Published on Care Opinion at 19:14

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to ENT. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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