You're offline
You're back online! Refresh the page
The site has been updated! Refresh the page

"The medical care and attention was rapid and..."

About: Colchester General Hospital

What I liked

I was admitted to the EAU area as a result of collapsing in the Walk In Centre in Turner Road due to a ruptured appendix.

I was attended to , examined, kept fully informed and operated on later that day.

At all stages the care, attention and information provided was excellent.

As a result I quickly made a full recovery and was discharged the following Wednesday

What could be improved

In the scale of things these are very minor points but I feel are worth mentioning.

Once on the ward very little information is provided about basic things for example:-

- 3 times I had to ask for clean white 'stockings/socks' as the ones I had were filthy. as I had no slippers.

- the same happened when I asked for a towel for a wash/shower finally being told ' its in the cupboard' as if all new patients know where the cupboard is

These points whilst only minor were not a problem for me but I feel they could be for some older or timid patients.

Anything else?

overall the medical care and attention was excellent

Story from nhs.uk

Responses

Response from Colchester General Hospital

Thank you for such wonderful comments, I will ensure they are shared with the team involved.

Many kind regards

Tammy Diles Head of Patient Experience 07785588620

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read

Shift-Alt-R