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A high standard of care

Posted By satisfied nhs user

"A high standard of care"

About: University Hospital Ayr / Endoscopy

(as a staff member posting for a carer/relative),

I am writing this on behalf of my husband  who was a patient in the endoscopy unit at ayr hospital recently.

He says all the nursing staff that he encountered were very nice, professional and he was treated with dignity at all times. the nurse endoscopist was Jane, the other nurse who was very kind was Tammy.

I am a nurse who works for the trust and know the value of positive feedback.

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Responses

Response from John Swiatczak-Steele, Assistant Director, University Hospital Ayr, NHS Ayrshire and Arran 5 years ago
John Swiatczak-Steele
Assistant Director, University Hospital Ayr,
NHS Ayrshire and Arran

Submitted on 08/01/2019 at 09:09
Published on Care Opinion at 11:33

Dear satisfied nhs user

Thank you so much for taking the time to post on Care Opinion and for your kind comments.

I will ensure that your comments are passed onto the team concerned and I know that this will make their day.

We always welcome comments from patient or their relatives/carers, be them positive or not so positive, as they give us an opportunity to learn and change our services, as required, for the benefits of our patients.

I hope your husband is making a good recovery.

Kind regards

John

John Swiatczak-Steele

Assistant Director of Acute Services, UHA

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