"Excellent patient service"

About: Queen Elizabeth Hospital (Gateshead)

What I liked

My sister had an Angioplasty today, and from the first consultation she was treat with respect by both the Surgeon and the Vascular Nurses.

A good bedside manner is very important as it's a stressful time to start with, and this is exactly what she had.

Story from NHS Choices

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Response from Queen Elizabeth Hospital

Thank you for providing feedback on the Queen Elizabeth Hospital and our services and for recommending the hospital to others.

I am delighted that you and your sister had such a positive experience of our hospital and our staff. We really appreciate it when patients take the time to thank our staff and praise the excellent work they do, so I will ensure that our vascular surgery and nursing teams are made aware of your comments.

Once again thank you for your feedback and positive comments.

Ian Renwick.

Chief Executive of Gateshead Health NHS Foundation Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful