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"A & E visit Dec 2018"

About: Blackpool Victoria Hospital

Visited A & E today with my 90 year old father in law. He cannot speak, he has had a previous extensive stroke, cannot stand unaided and has difficulty swallowing. He had severe pain and was transferred by ambulance for urgent medical review. The staff were all amazing and very patient. The volunteers were also amazing, so helpful offering food and drinks in the department.

He was discharged later the same day via the discharge lounge and ambulance all of which were caring and professional. Thanks NHS

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 5 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 27/12/2018 at 13:37
Published on Care Opinion at 17:02


picture of Eleanor Walsh

Thank you for taking the time to tell me about your own and your Father in Law's experience of care and treatment when attending the Emergency Department at Blackpool Teaching Hospitals.

It is wonderful to read that you found all our staff and visitors to be amazing and helpful.

I will share your feedback with the teams involved.

I hope that your Father in laws recovery has continued and thank you once more.

Best wishes

Andrew

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