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"Hythe cancelled appointment and re-arranged 5..."

About: Hythe Hospital

Pain clinic at Hythe hospital were great to start off with the first couple of months were great! August 2018 came and my appointment was cancelled until jan 2019! Disappointed I rang up about it when I found out and they’ve only just got back to me today! 14th December 2018.ive also waited at staff office with no communication as staff were too busy chatting!

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Responses

Response from Hythe Hospital 5 years ago
Hythe Hospital
Submitted on 20/12/2018 at 13:00
Published on nhs.uk at 13:06


Dear Matt

Thank you for taking the time to leave this feedback.

I am so sorry that you have had this disappointing service from the Pain Clinic.

I will feed this back to the Team, however if you would like me to log this as a formal concern, please feel free to contact us on either 02382311200 or hp-tr.customerexperience@nhs.net.

Kind Regards

Nikki

Patient Experience Team

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