This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Visitor to York

Story from nhs.uk

"Visitor to York"

About: York Hospital

I injured my foot/ankle when in York in transit to visit my husband In Ward 25 after surgery.

The reception and immediate attention was exemplary and after xray was provided with a boot for support and necessary stick for balance being 82 years and far from home in Eastern Scotland.

The kindness, understanding of my situation and assistance beyond the call of duty was overwhelming and I cannot find words to express my gratitude .

This was my first ever experience of A and E and so very different from what we are told on the media.. Thank you for all you did to help me at such a difficult time.

Catherine Allardice

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 09/01/2019 at 11:27
Published on Care Opinion at 12:43

We are so glad to have been able to help you while you were visiting York and had your ankle accident!

It sounds as though our staff were living our Trust Values - putting you at the heart of their work and showing kindness during a difficult time.

Hope the foot is recovering well - best wishes to you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k