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Staff couldn't have been nicer

Posted By thankful patient01

"Staff couldn't have been nicer"

About: Crosshouse Hospital / Paediatrics

(as a parent/guardian),

My 2 year old daughter was admitted to the assessment ward following a visit to the GP surgery for abdominal pain on a recent Friday afternoon. 

After ruling out appendicitis, the Consultant ordered an x-ray for my daughter, which she had that evening and having found a mass of some sort the Consultant was concerned and arranged for blood tests that evening and an ultrasound scan the following morning. Following the scan results, my daughter was transferred to Glasgow children's hospital.

The care and attention we received on our short visit to Crosshouse was fantastic. All staff we came into contact with couldn't have been nicer, including the auxiliary nurse and young student nurse. Please could our thanks be passed on to all who looked after us?

My daughter had surgery last week and is now recovering well and looking forward to Santa.

Thank you. 

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 5 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 13/12/2018 at 08:52
Published on Care Opinion at 10:47

Dear thankful patient01

I am relieved to hear your little one is recovering well. Your message and positive feedback about the care you received was wonderful to receive and I will most certainly be sharing this with the team.

I am also pleased to hear that your daughter is recovering well after her surgery.

I hope you and your daughter have a wonderful Christmas and Santa is extra kind to you both this year as you deserve it!

Best wishes

Attica

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