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"Day Care"

About: Boston Health Clinic Johnson Hospital Lincoln County Hospital United Lincolnshire Hospitals NHS Trust

(as a service user),

I arrived at 8. 30 as instructed by my letter. Was seen by a nurse at aprrox 8. 50 then waited until 11am. I was then called to wait in a different area for a further 20 mins. The consultant greeted me in a room with about 6 other people in there some nurses but no one said why the others were there or who they were. I was asked questions by the consultant who then asked me to get on the bed. I was having an injection in my foot. He told me that I would feel a little scratch then this watery stuff hit the nurse standing by my head straight in the eye and caught my face and the corner of my left eye. She rushed out the room leaving me lying there..

At that point I had no idea what had hit me. When she returned to the room I asked her and she said it was the anithestic that had squirted everywhere. I can only assume that the consultant pushed the syringe to hard hence the splash back. No one reassured me about it. So I told the nurse that some had gone in my eye also and she took me to get it washed out. The consultant made very light of the situation which is all well and good but I wasn't to know whether it would have any effect on my eyes.  

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 21/12/2018 at 13:35
Published on Care Opinion on 24/12/2018 at 10:19


picture of Jennie Negus


Dear JVB - would you be able to email pals@ulh.nhs.uk with a little more detail? I would like to follow this up but need to know which clinic you attended.

I am so sorry and completely understand that you are worried but am sure washing your eye out will have been enough; nevertheless I would like to be able to properly reassure you of this and so need a little more information.

Jennie

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Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 14/01/2019 at 11:30
Published on Care Opinion at 15:11


picture of Jennie Negus

Hello again - thank you for contacting and confirming that this happened in our pain clinic. I have discussed with the specialist nurse and she has asked me to reassure you that washing out your eye was sufficient and not to worry. Unfortunately it was simply the pressure on injecting the local anaesthetic - it can happen from time to time however careful we are. I am sorry it gave you a scare but you did right to check all was ok; I am sorry it has taken a little while to reassure you of this.

Thank you again for leaving your feedback.

Take care

Jennie

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